Please read these Terms carefully. They contain a binding arbitration clause and class action waiver (Section 14) that affect your legal rights. By using Chumi you agree to resolve disputes individually through binding arbitration rather than in court.
Chumi (“we,” “us,” or “our”) provides a web application at chumi.app (the “Service”) that offers personality assessments, astrological profiles, relationship insights, conflict analysis, gamified personal development, and AI-generated guidance. The Service uses artificial intelligence, including third-party AI language models, to generate all analysis, reports, and guidance content.
Chumi is not a healthcare provider, mental health provider, therapist, counselor, or medical device. The Service should not be considered medical care, mental health services, legal advice, financial advice, or any other professional service. We make no claims, representations, or guarantees that the Service provides a therapeutic, medical, or clinical benefit of any kind.
The content provided by the Service — including personality assessments, astrological readings, relationship reports, conflict analysis, body and health assessments, and all AI-generated guidance — is for informational and entertainment purposes only and should not be relied upon for making significant decisions regarding your personal, professional, medical, legal, or financial matters.
You should always consult qualified professionals for medical, mental health, legal, or financial advice. Never disregard professional advice or delay seeking it because of something generated by the Service.
The Service is not designed for use in emergencies or crisis situations. If you are in danger, experiencing a mental health crisis, or having thoughts of self-harm:
You must be at least sixteen (16) years old to use the Service. If you are between 16 and 18 years old, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf. We reserve the right to require age verification at any time.
Certain features of the Service require you to create an account. When you register, you agree to provide accurate, current, and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at legal@chumi.app if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, or violate these Terms.
You may use the Service without creating an account, but functionality will be limited. Data for non-account users is stored only on their device and cannot be recovered if lost.
The Service offers both free and paid subscription tiers. The features available in each tier are described in the app and may change from time to time. We will provide reasonable notice before removing features from a paid tier during an active subscription period.
All payments are processed by Stripe, Inc. When you subscribe to a paid tier, you authorize us to charge the payment method you provide on a recurring basis (monthly or annually, as selected) until you cancel. Subscription fees are charged in advance at the beginning of each billing cycle.
We may change subscription prices at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following at least thirty (30) days’ notice. Your continued use after a price change constitutes acceptance of the new price. If you do not agree to a price change, you must cancel your subscription before it renews.
You may cancel your subscription at any time through the app or by contacting us at legal@chumi.app. Cancellation takes effect at the end of the current billing cycle. You will retain access to paid features until the end of the period you have already paid for. No partial refunds are given for unused time within a billing cycle.
All subscription fees are non-refundable except as required by applicable law or at our sole discretion. If you believe you are entitled to a refund, contact us at legal@chumi.app within fourteen (14) days of the charge. We will review requests on a case-by-case basis.
We may offer free trials at our discretion. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. We will notify you before the trial-to-paid conversion occurs.
All analysis, reports, and guidance produced by the Service are generated by artificial intelligence. AI-generated content:
You are solely responsible for evaluating and acting on any content generated by the Service. We are not liable for any decisions you make or actions you take based on AI-generated content.
You retain ownership of any text, data, or other content you provide to the Service (“User Content”). By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to process your User Content solely for the purpose of operating the Service, including transmitting it to third-party AI providers to generate responses and storing it on our servers to provide account features.
You agree not to use the Service to:
The Service, including its design, interface, code, assessments, scoring frameworks, gamification systems, and all non-AI-generated content, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
AI-generated output is produced by third-party models and is provided to you for personal, non-commercial use. You may save, share, or reference AI-generated output for personal purposes, but you may not systematically collect, republish, or commercially exploit it.
The Service relies on third-party services including AI language model providers (via OpenRouter), payment processing (Stripe), and font hosting (Google Fonts). These services are subject to their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, OR USEFUL; (C) THE QUALITY OF ANY INFORMATION, CONTENT, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHUMI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED CONTENT; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (D) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Chumi, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any claim that your User Content caused damage to a third party.
Before filing any formal proceeding, you agree to first contact us at legal@chumi.app and attempt to resolve the dispute informally for at least thirty (30) days.
If we cannot resolve a dispute informally, you and Chumi agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration will be conducted in the English language. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND CHUMI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@chumi.app within thirty (30) days of first using the Service. Your notice must include your name, a description of the dispute, and a statement that you wish to opt out. If you opt out, the governing law and jurisdiction provisions in Section 15 will apply.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. If the arbitration provision does not apply (including if you have opted out), you agree to submit to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.
You may delete your account at any time through the app or by contacting us at legal@chumi.app. Deleting your account will cancel any active subscription and initiate deletion of your personal data in accordance with our Privacy Policy.
We may suspend or terminate your account at any time, for any reason, with or without notice. Grounds for termination include but are not limited to: violation of these Terms, abusive or harmful conduct, fraudulent activity, non-payment, or extended inactivity. If we terminate your account without cause during an active paid subscription, we will provide a pro-rata refund for the unused portion of the current billing cycle.
Upon termination, your right to use the Service ceases immediately. We will delete your personal data in accordance with our Privacy Policy. The following sections survive termination: 2, 7, 8, 9, 11, 12, 13, 14, and 15.
We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page and, for material changes, by providing additional notice via email or in-app notification at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and, if applicable, cancel your subscription before the changes take effect.
If you have questions about these Terms, contact us at: legal@chumi.app
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